Performance Excellence Leader Graduation — 

Mercy Medical Center – Des Moines Performance Excellence department held a graduation celebration on October 25, 2017 for 5 Mercy Health Network staff who recently completed the Performance Excellence Leader Course.

The Performance Excellence Leader training teaches a rigorous application of practical, proven management principles that provide the tools, techniques, resources, culture, and business focus needed to maximize customer value.  The graduates are expected to use their new knowledge to facilitate process improvement events and trainings within their own departments and organizations.

The latest graduating class is the ninth cohort of staff from across Mercy Health Network facilities in Central Iowa who have completed this rigorous training program.  The fall class included staff from Mercy Medical Center – Des Moines, Mercy Health Network Administration, Dallas County Hospital in Perry and Van Diest Medical Center in Webster City